Quality Assuring the Assessment Process
KCETB is validated to deliver QQI programmes leading to major awards under the Common Awards System (CAS), as well as delivering a number of non-QQI awards, such as City & Guilds, Pearson, ITEC, CIBTAC, and BHS amongst others.
QQI Assessment Processes
Learners on all Further Education and Training Programmes are provided with briefs appropriate to the NFQ level, for all assessments they are asked to undertake. These include details of the assessment task at hand, criteria & marking schemes and deadlines where appropriate. It is the learner’s responsibility to complete assessments and demonstrate their achievement of learning by an agreed deadline. All learners are expected to sign statements of authenticity with respect to their assessments. The integrity of assessment processes is monitored through the Internal Verification and External Authentication Processes, and approved by the Results Approval Panel.
Internal verification (IV) procedures check that assessments have been undertaken in a quality assured fashion: the correct assessment instruments have been used, learner details and results correctly entered, and for a sample of learners, marks are checked.
The External Authentication (EA) system is a core element of ensuring the quality and integrity of the assessment processes. It is the role of the External Authenticator to review the IV report to ensure that assessment has been undertaken in a quality assured manner, to review the learners’ assessments to ensure that they have been assessed in a fair and consistent manner, and to authenticate that the grades given are in line with the national standards for that level. KCETB uses External Authenticators from a panel trained by FESS, and those formerly trained by FETAC.
The Results Approval Panel (RAP) provides an opportunity for the senior management team within a centre to review the results of a given assessment period, identify issues arising out of the assessments, and decide on recommendations for future actions to be taken.
These IV/EA and RAP procedures facilitate the fair and consistent assessment of learners, and support academic decision-making which reflects the interests of learners and the maintenance of standards.
Learners have the right to appeal their results for QQI awards, should they not agree with the assessment judgement that has been made. KCETB Training Services centres currently manage their own appeals processes and for all other centres, KCETB advises learners of their right to appeal at the time of receiving their provisional results. This is managed centrally by an Adult Education Officer. Learners may have their assessment scripts reviewed by highly experienced appeals examiners who are independent of KCETB, and the primary authentication process. In the event that their appeal is upheld, KCETB informs QQI of the amended grade.
Non-QQI Assessment Processes
Non-QQI assessments are undertaken in line with the quality assurance regulations of the certifying body. Oversight of all assessment processes, regardless of the awarding body, is managed at ETB-level.
KCETB is currently developing a set of common assessment policies and regulations, which will be available here when they are ready. In the meantime, learners should refer to the regulations in their chosen centre.